Privacy policy

How we collect, use and protect your personal data, in line with the GDPR and Spanish data protection law (LOPDGDD).

Last updated: 22 October 2026

1. Data controller

Controller: Arnau Medina Aroca, trading as DireCasa
Tax ID (NIF): 47119897G
Address: C/ dels Pins, 14, 08784 Piera (Barcelona), Spain
Phone: 611 422 686
Email: info@direcasa.com
Website: https://www.direcasa.com

2. Purpose of processing

We process the data you give us in order to:

  • Respond to the requests and enquiries you send us through the website.
  • Provide the services you request, such as property valuations.
  • Send you information or marketing communications, if you consent to it.
  • Analyse how the website is used in order to improve it.

3. Legal basis

  • The consent you give us when you submit a form.
  • The performance of a contract or of pre-contractual measures.
  • Compliance with legal obligations.

You can withdraw your consent at any time by writing to info@direcasa.com.

4. Data retention

We keep the data for as long as it is needed for the purposes described. After that, it is kept blocked for the legal limitation periods.

5. Recipients

We do not share personal data with third parties unless required by law or when necessary to provide the service (for example, partner agencies bound by confidentiality). We use technology providers to manage forms and contacts, who process the data on behalf of DireCasa.

6. Your rights

You can exercise your rights of access, rectification, erasure, restriction, objection and portability by writing to info@direcasa.com with a copy of your identity document.

If you believe your rights have not been respected, you can lodge a complaint with the Spanish Data Protection Agency (AEPD).

7. Security

We apply technical and organisational measures to protect your data against unauthorised access, loss or alteration. The website uses SSL encryption for all communications.

8. Minors

DireCasa services are not aimed at children under 14. If we detect data from minors without consent, we delete it.

9. Changes to this policy

We may update this policy to reflect legal or technical changes. The current version is always on this page.